1. Data Controller
Vextrilmx Consultoría Financiera S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, 06500 Mexico City, CDMX, Mexico, with RFC: VCF-260114-AB9, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data We Collect
We collect the following personal data directly when you voluntarily provide it through our contact forms, registration, or service request forms: full name, email address, phone number, and any additional information included in the message field. This data is provided freely and informedly by the user when completing any form on our website vextrilmx.com.
3. Purposes of Processing
Your personal data will be used for the following primary purposes: responding to your inquiries and information requests; providing personalized financial advisory services; following up on the service relationship; sending communications related to contracted services. As secondary purposes: sending information about new services, social support programs, and financial educational content; conducting satisfaction surveys; preparing internal statistics to improve our services.
4. Legal Basis
The processing of your personal data is based on: the express consent given when completing our forms; the contractual or pre-contractual relationship between you and Vextrilmx; compliance with applicable legal obligations under current Mexican legislation; Vextrilmx's legitimate interest in improving its services and communications.
5. Data Transfers
Vextrilmx does not transfer or share your personal data with third parties, except in cases expressly provided for by the LFPDPPP, including: when there is a court order or requirement from a competent authority; when necessary for compliance with a legal obligation; with technology service providers operating under strict confidentiality and data protection agreements.
6. Data Retention
Your personal data will be retained while there is an active service relationship and, subsequently, for the periods established by applicable Mexican legislation. Once these periods have expired, the data will be securely deleted through procedures that guarantee its definitive destruction, in accordance with information security standards.
7. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights), as well as to revoke your consent at any time. To exercise these rights, you may send your request to contacto@vextrilmx.com, indicating: your full name and contact details; a clear description of the data for which you wish to exercise any right; any document that facilitates the location of your data. We will respond to your request within 20 business days following its receipt.
8. Security Measures
Vextrilmx implements technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include data encryption in transit and at rest, role-based access control, periodic security audits, and continuous staff training.
9. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve the browsing experience. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy available on this same site.
10. Changes to This Policy
Vextrilmx reserves the right to modify this Privacy Policy at any time. Changes will be published on this same page with the last updated date. We recommend periodically reviewing this policy to stay informed about how we protect your personal data.
11. Contact
If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you may contact us at: Vextrilmx Consultoría Financiera S.A. de C.V., Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, 06500 Mexico City, CDMX. Email: contacto@vextrilmx.com. Phone: +52 (55) 4170-2835.